Effective Date: 01/06/2024
At Volagra Synergies, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data we collect from users, customers, and visitors in relation to our agrivoltaics technology, Controlled Environment Agriculture (CEA) systems, Precision Agriculture technologies, and related products and services.
1. Information We Collect
A. Personal Information
When you interact with Volagra Synergies, we may collect personal information that you voluntarily provide. This includes, but is not limited to:
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Username, password, and other details required for accessing Volagra Synergies services.
- Payment Information: Payment details required for purchasing our products or subscribing to services.
B. Technical Information
We may collect technical data from users of our website, apps, and services, including:
- Device Information: Device type, operating system, browser type, IP address, and geolocation data.
- Usage Data: Pages visited, time spent on our website, features used, and other interaction details.
C. Agricultural and Environmental Data
For users of our agrivoltaics products and services, we may collect data related to your farm operations to help optimize and enhance system performance:
- Energy Data: Information regarding energy consumption and generation, including solar power usage.
- Environmental Data: Temperature, humidity, light levels, soil conditions, and crop health indicators.
- Operational Data: Data on system efficiency, crop production, and farming practices.
2. How We Use Your Information
We use the data collected for the following purposes:
A. Providing Products and Services
- To facilitate your use of our agrivoltaics systems and ensure their optimal performance.
- To process transactions, ship products, and provide technical support.
B. Improving Our Solutions
- To enhance our Controlled Environment Agriculture (CEA) and Precision Agriculture technologies.
- To analyze operational data for research and development of future innovations.
C. Personalization
- To customize your experience with our services, offering suggestions based on your preferences, farm operations, and usage patterns.
D. Marketing and Communication
- To send you updates about new products, special offers, and industry news.
- To respond to your inquiries and provide customer support.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
A. Service Providers
We work with trusted third-party service providers who assist us in operating our business and providing our services. These may include payment processors, shipping companies, IT service providers, and analytics providers.
B. Legal Compliance
We may disclose personal information when required by law, such as in response to a subpoena, court order, or government investigation.
C. Business Transfers
In the event of a merger, acquisition, or sale of Volagra Synergies, your personal information may be transferred to the new owner as part of the business transaction.
4. Data Security
We implement robust security measures to protect your data from unauthorized access, use, or disclosure. This includes encryption of sensitive information, secure access protocols, and regular audits of our systems and processes.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations, resolving disputes, and enforcing agreements.
6. Your Rights and Choices
A. Access and Correction
You have the right to access and update the personal information we hold about you. If you wish to correct, amend, or delete your data, please contact us at the email provided below.
B. Opt-Out of Marketing
You can opt-out of receiving marketing communications from us at any time by following the instructions in the emails you receive or by contacting us directly.
C. Data Portability
In certain circumstances, you may request a copy of your personal data in a machine-readable format.
D. Data Deletion
You have the right to request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and gather information about how you use our services. Cookies help us remember your preferences, understand how you interact with our content, and improve website performance.
You can control cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our site.
8. International Data Transfers
As a global company, your personal information may be transferred to and processed in countries outside of your own. We ensure that any such transfers comply with applicable privacy laws and implement appropriate safeguards to protect your data.
9. Children’s Privacy
Volagra Synergies does not knowingly collect or solicit personal information from individuals under the age of 18. If we discover that we have inadvertently collected such data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: contact@volagra.com
